FAQ
IAQ
What am I buying? The three products for sale are the Model i, the Model M, and the Model iM. Each is unique in its features and packaging. Click here for a video description of each, or read on. The Model-i is an entry-level option machined from from wood, unfinished and designed to hold any cell phone and does not include an Apple Watch charger. The Model-i does not ship for free, and does not ship in our premier packaging. It will ship in a plastic bag inside of protected unmarked box. The Model-i does not include a charger. The Model-M is a user-choice finished, wireless charging base, weighed down by a user-choice rock and equipped with an Apple Watch charger and Magsafe charger. It's designed for all Apple Watches and all iPhone after 12 because these are made for Magsafe. The Model-M weighs 1 pound plus the weight of the included charging brick. The Model-iM is a charging landscape set on user-choice finish pine, including a brass artifact machined to display the entire zodiac wheel with your choice of sign machined in the center and finished in 24k-plated gold. Included also the is the fast charging dual usb-c brick and the Magsafe and Apple Watch chargers. The landscape displays faux rivers, vegatation and real rock or crystal.
Who are you? My named is Alex Ramos and I'm the Owner and Operator of Amor Manufacturing, a business I began in 2022 and launched in August of 2024. My career as a numerical control machinist began in San Joaquin Delta College in 2012 and my participation in our economy began in 2003. Find out more about me by clicking here.
Are the materials safe? All materials used in the fabrication of each Model are non-toxic and are safe. Read our safety-date sheets here.
Where are you located? Our products are made just minutes from Mount Shasta and our mailing address is PO BOX 2070, SHASTA, CA 96087.
Who makes it? Amor Manufacturing is owned and operated by Alex Ramos, a 10-year numerical control machinist and fabricator instructed through Delta College's Machine Tool Program and having served the Department of Energy in California.
How is it made? All Amor Manufacturing Models are made by both machine and hand processes. Video and text details are available for viewing here.
Can I choose the color of my Model? Color choice is only available on the Model-M or Model-iM.
Can I remove the Magsafe or Apple Watch Charger? No, the chargers are not designed to be removed. They are permantly affixed and tampering with their placement will void your Return or Warranty qualification.
What if I want a.different color after receiving the Model? Model-i is uncolored and therefore cannot be replaced, but unused Model-M and Model-iM can be replaced within the 30-Day Return period but not during after it expires through the Warranty.
How do I get in touch with you? Accessibility is important to Amor Manufacturing. The best way to reach out is to send an email to HELPAMORMFG@GMAIL.COM. Ask your question there and you'll receive a response within 48 hours.
What is your return policy? Amor Manufacturing policy dictates a 100% satisfaction guarantee. You'll enjoy the benefit of the 30-Day Money Back Guarantee, no-questions asked, no restocking fees and no return shipping fee for Model-M and Model-iM owners. Model-i incurs a return shipping fee.
Is there a warranty? Yes, the all Amor Manufacturing Models enjoy a 101-Day Warranty visible here.
What are your terms and conditions? Agreement to our Terms and Conditions Policy is required at checkout. Click Here to read.
Is my information safe? Your privacy is Policy Priority-1 for Amor Manfucturing. We'll keep identifying information as necessary to honor your qualification for the Warranty and Return policies and to communicate with you effectively as you communicate with Amor MFG. Payment information is not stored nor accessed by Amor Manufacturing and is processed safely via Wix.com. This payment system is a secure PCI-compliant payment processor, is secure in-site and in-app with HTTPS and TLS data encryption, employs and AI-powered anti-fraud system and 24/7 customer support - and EU customers enjoy 3D Secure 2-Authentication at checkout.
What is the shipping policy? Shipping is free for Model-M and Model-iM owners, including shipping regarding any claims to Return or Warranty policies. Model-i owners must be standard rate shipping Ground Advantage through USPS for domestic customers and international customers pay calculated FedEx.
What is the Warranty and Return information?
How do I send a return? If you intended to return,check out the 30-Day Money-Back Guarantee Policy and if you qualify, send an email to HELPAMORMFG@GMAIL.COM to initiate.
What if my rocks fall out? Failure of the acryllic and rock components are unlikely. Returns and warranty claims for this reason are subject to product inspection and improval. If no sign of tampering is evident, your replacement or return will be processed.
What if my charger(s) stop working? Notification of failure of the charge units included will include troubleshoot of both your available outlet and charging brick. Upon further failure, replacement is subject to Warranty and Return Policy application.
What if I am unsatisfied?